UniFi Identity Gate Access Guide

• Locate the Email or SMS text sent to you by the community UniFi administrator.
• Find the message with the subject or headline labeled UniFi Identity Invitation.
• Tap the Accept Invitation link securely contained inside.

• The invitation link will automatically guide you to your smartphone's native app store.
• If prompted manually, open the App Store (iPhone) or Google Play Store (Android).
• Search for and download UniFi Identity (verify it is the Identity app, not Network or Protect).

• After setup, open your initial invitation link once more, OR launch the app directly and key in the provided Workspace URL and Token.
• Follow the interface prompts to create your secure password and sign in.
• Your customized community digital keycard will immediately display in the application.

Ensure these configuration settings are active on your device to guarantee gate proximity detection:

• Bluetooth: Must be toggled ON to smoothly link your device with physical readers.
• Location Services: Set this option to "Always Allow". This handles background processes so you don't have to unlock your phone screen manually at every arrival.
• Notifications: Turn on notifications to receive immediate status alerts.

• Mobile Tap: Pull up the UniFi Identity dashboard and place your virtual pass card flat next to the physical gate entry box.
• Hand Wave (Touchless): Simply leave your smartphone in your vehicle console, pocket, or bag, approach the reader, and swipe your hand directly past the detector.
• Shake to Open: Wake up your phone's screen and gently shake the device when you are alongside the gate reader panel.